Skip to content

Your personal data, explained

This page explains, in plain language, what happens to the information you share with Wibiqiu Learning Hub. The data controller is: James Carter. If anything here seems unclear, write to [email protected] and you will get a direct answer.

What data do we collect?

Only what you type into the contact form on the Ask us anything page: your name, your email address, and whatever you choose to write in the message. If you prefer not to share a detail, simply leave it out — the message still reaches us.

Why do we process it, and on what basis?

Your details are used for one purpose only: answering your question about our English courses and study options. The basis is your consent, given when you press send, together with our legitimate interest in replying to people who ask us for information. We do not sell, rent, or trade your data, and we do not use it for advertising.

Who else sees your message?

The form is delivered through the FormSubmit service, which processes the message on our behalf strictly to forward it to our inbox. Beyond that transmission step, no third party receives your data. This site does not run analytics, advertising pixels, or tracking of any kind.

How long do we keep it?

We keep your message only as long as needed to answer you and to close the conversation. Exact retention periods are settled on request — write to [email protected] and you will be told plainly how long your correspondence is held.

What are your rights?

You may ask to see the data we hold about you, ask for it to be corrected or deleted, or withdraw your consent at any moment. Requests go to [email protected] and are handled by the controller directly. You also have the right to lodge a complaint with a supervisory authority.

What about cookies?

This site uses no analytics cookies and no tracking cookies. The only technical detail stored is what your browser keeps by default when you move between pages. Nothing on the site follows you around the internet.

Where can you read more?

A shorter, everyday summary of these practices sits on the How we treat your information page, and the general picture of the courses is on the home page.

Effective from 2026. Data controller: James Carter. Questions by email — always answered, never ignored.